Secure REST API response status codes

Code

Description

Possible causes

001

Unknown API Request ID

Request ID does not exist.

Request ID does not exist for this user (but exists for other users).

Reporting is delayed (the 2FA request cannot be found until reporting catches up).

010

Waiting for challenge to be solved

Listed as "Pending" in reporting.

020

Challenge solved (Listed as "Success" in reporting)

Used for Secure Pin and Grid.

030

Challenge not solved, try again

Only applies to Secure Pin, where incorrect PIN was entered.

050

Challenge time exceeded (Listed as ("Timeout" in reports)

The end user has taken too long to respond.

051

Challenge failed, maximum attempts reached (Listed as "Unsuccessful" in reporting)

The end user has exceeded the number of attempts to solve the challenge.

052

Message delivery failed (listed as "Failed" in reports)

SMS message could not be delivered due to various possibilities (e.g. bad number, routing error, mobile operator delivery error).

053

Internal error, request new challenge

Grid system failure, please retry.